Answer every customer, even when you are on a job.
When the owner is the front desk, missed calls and unanswered messages are lost business. An assistant can answer the common questions and get the right ones to you.
Sound familiar?
- •Calls go to voicemail while you are with a customer.
- •Website visitors ask the same five questions every week.
- •Leads that come in after hours are cold by morning.
- •Booking an appointment takes three rounds of phone tag.
- •You have tried a chatbot before and it made things worse.
What this includes
- ✓A website chat assistant trained on your services, hours, and pricing
- ✓Missed-call text back so callers get a reply right away
- ✓Online booking connected to your calendar
- ✓Lead capture that sends you the details instantly
- ✓Clear hand-off to a real person when the question needs one
- ✓Review of what customers ask, so the assistant keeps improving
A good assistant does a small number of things well: answers the questions you get every day, collects the details you need, and books time or passes the conversation to you. A bad one pretends to know everything and frustrates people.
I start with what your customers actually ask and what you want to happen next, then build the assistant around that, with your real information and clear limits on what it says. The chat assistant on this site is the same kind of build.
You see what it is saying and can change it. If it is not helping, we adjust it or turn it off. It should earn its place.
Pricing
Quoted per project based on what the assistant needs to do and which tools it connects to. Ongoing software costs are passed through at cost.
Before you reach out.
Will customers know they are talking to AI?+
Yes. The assistant says what it is, and it hands off to you when someone wants a person. Being upfront builds more trust than pretending.
What if it gives a wrong answer?+
It only answers from the information you approve, and anything outside that gets routed to you. You can review conversations and correct it at any time.
Do I need a new website for this?+
No. A chat assistant and booking can be added to most existing websites, and missed-call text back works with your current phone number.
Areas Served
Based in Milton, working on-site across North Fulton, Forsyth, and Cherokee counties, farther into North Georgia by arrangement, and remotely across Georgia, Tennessee, and Florida.
Tell me what is going on.
A short conversation is the fastest way to find out whether I can help. You will hear back within one business day.